Over the past few months, an increasing numbers of UNSAFE counterfeit Ergobaby Carriers are being offered for sale on websites posing as Ergobaby, namely eBay, Fishpond, Gumtree, Trade Me and other auction sites.
Sites like Amazon, eBay and Gumtree are not authorised stockists of NEW Ergobaby products. Any products listed on these sites are deemed to be second-hand and, as such, have the potential to be non-genuine. Consumers are advised to be wary of purchasing any such second-hand Ergobaby products, and do so at their own risk.
Counterfeit Ergo baby carriers are UNSAFE for your baby since they bypass important safety testing regulations and processes and therefore put your baby at risk.
Product failure rates are extremely high in counterfeit Ergobaby Carriers as they are:
- made with inferior material and parts – particularly the buckles
- not product tested for safety standards
- not covered by any Product Insurance
- not covered by Product Warranty
- not likely to comply with US lead-free criteria
Be wary of websites that contain Ergobaby anywhere in the domain name. There are NO Authorised Retailers in Australia or New Zealand that include “ERGO” or any variation/repetition of this word in the web address. If you are looking outside of our region we strongly suggest that you confirm that the site is an Authorised Retailer on ergobaby.com
List of suspected counterfeit sellers of Ergobaby products
(Last updated 10 April 2015)
Authorised Ergobaby Retailers
Have you purchased a counterfeit Ergobaby product?
If you have inadvertently purchased a counterfeit product, please visit this PAGE to understand what processes are available for reporting and potential reimbursement.
Report Unauthorised Sites
Please CONTACT US to report any further suspect websites.
Can be found HERE regarding counterfeit Ergobaby Carriers.
Help us keep babies safe from opportunistic profiteering by letting others know about these unsafe scams.Share