Frequently Asked Questions

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Is the Ergobaby Four Position 360 a front facing carrier?
No, the Four Position 360 Carrier is a four position carrier that offers front-inward, front-outward, hip, and back carry positions. The Front-Outward position is an option for parents.

At what age can I start using the Four Position 360 Carrier?
You can start using the Four Position 360 Carrier from Day 1 with the Infant Insert (sold separately) for babies 3.2 – 5.5kgs (until age 4 – 5 months). Front-Inward is the only recommended position that should be used for infants younger than 5 months. Hip, Back, and Front-Outward positions should only be used once baby has enough head and neck support, typically starting around 5-6 months.

What is the weight limit on the Ergobaby 360 carrier?
Ergobaby recommends a weight limit of 15kgs for the carrier for optimal ergonomics, or until about 3 years of age. Our carrier will accommodate you as long as you and your baby are happy using it.

Can I also use the Four Position 360 Carrier from birth on?
As with all our other carriers, the Four Position 360 Carrier can be used with our unique, custom configurable Infant Insert (sold separately) that allows all of our Ergobaby carriers to be used from birth for babies weighing 7 lbs/3.2 kgs and above. Our Ergobaby Infant Insert works with the Four Position 360 Carrier the same way that it does with our other Ergobaby carriers, so parents and baby wearing consultants will have no trouble using the Ergobaby Infant Insert with our Four Position 360 Carrier if they are familiar our other Ergobaby Carriers. Again, we want to reinforce that the Four Position 360 Carrier only be used to carry children in the ‘facing out’ position once they are 5-6 months old or older, and even then only for short periods. Prior to that, the “facing in” position on the parent’s chest is the preferred and most comfortable solution.

Why do I need the Infant Insert and how long do I need to use it?
• Our Infant Inserts are designed so that you can safely carry your newborn baby from day one if they are 3.2kgs or more, and until age 4-6 months. It is designed to provide ultimate comfort and support for baby, by providing head, neck and spine support and ensuring baby is correctly seated while in the Ergobaby Carrier. Once your baby can hold her/his head up for long periods of time and is comfortable with her/his hips in a splayed position, the use of the Infant Insert is no longer necessary. The Infant Insert is designed to grow with your baby.
• The top rounded edge of the back and neck panel can be folded outward and down to provide more neck support for smaller, younger infants.
• The removable pillow at the base of the Infant Insert provides extra height, support and cushion for baby and enables a natural seated position. For babies with strong head and neck control who could use a boost in the carrier, the pillow can be removed from the Infant Insert and placed directly in the carrier for baby to sit on. This is for small babies who have strong and consistent head and neck control (typically 4-6month age range) but are either too short to bend at the knees when seated in the Carrier or would like to be seated higher in the Carrier.
• Use the back support cushion without the pillow for larger or taller babies who still need head and neck support.
• Infant Inserts are sold separately or within the Bundle of Joy.
• All Ergobaby Infant Inserts can be used with any Ergobaby Original or 360 Carrier.
• NOTE: Babies grow and develop at different rates, so their transition to pillow only in carrier or without infant insert in carrier typically takes place between 4 and 6 months. Since babies grow and develop at different rates, monitor your newborn’s development to decide when she/he is ready for the transition.

Up to what age can and should I carry my child in the Four Position 360 Carrier, and for how many hours a day?
Carrying isn’t a mandate, but rather the most simple, healthy and easy way to transport a child while promoting a strong bond between the parent and the child. Therefore: Parents and children should together determine which position and duration is preferred and most comfortable. Follow your baby’s lead and respond to her cues. As with all Ergobaby baby carriers, the Four Position 360 Carrier can be used from birth (with the Ergobaby Infant Insert, sold separately) for babies weighing at least 3.2 kgs up to approximately 3 years old (up to 15kgs), and allows for carrying your child in four ergonomic positions – front-inward, front-outward, hip, or back. The child’s weight is evenly distributed between the shoulders and waist — ensuring long, comfortable periods of carrying.

What are the buttons at the base of the shoulder straps used for?
These buttons hold the back panel in place. For additional head and neck support (used for the inward facing positions), fold the panel up and use the top button to buckle in place. Fold the panel down when not in use and secure with the bottom button (Ergobaby logo facing out).

Up to now, Ergobaby has only offered ‘inward facing’ carriers. Why are you now offering a carrier where the child ‘faces out’?
For us, it is important that parents carry their children, as being carried satisfies a fundamental childhood need for closeness, physical contact and a sense of safety. We designed the ergonomic, Four Position 360 Carrier to offer parents many options in one carrier – front inward, hip, back AND front-outward facing (“facing out”), in order to meet parents’ request for this option for babies who are physically and developmentally ready for greater interaction with their environments. Important note: we recommend that this position be used only for short periods starting from the age of 5-6 months upwards, and only when the child is awake. If the child is tired and wants to sleep, we recommend parents change the position to an inward facing or back carry position as the preferred and most comfortable solution. Please note that our online video instructions show how you can move a baby from outward facing to inward facing without the need to put baby down.

In the past you have championed the idea that children are subject to a great deal of distractions/overstimulation when carried “facing out”. How can you reconcile this with your previous philosophy? Are you not sending mixed messages to parents?
We view the front-outward position (‘facing out’) as a supplementary option for short, active periods and not as the primary carrying method over multiple hours. Now and again, situations arise where parents — and children — prefer this position. Naturally, there is a greater risk of overstimulation than with the ‘facing in’ position, since the child cannot actively turn away. Yet on the other hand, the ergonomic posture ensures very close body contact that allows parents to actively perceive the signals their children are giving. Parents know their children best and can tell when their child is fussy, tired or “zoned out” and it is time to switch to the ‘facing in’ or back carrying position. As a manufacturer of comfortable, ergonomic carriers, we want to offer parents a choice of all options for ergonomic carrying. Our goal is to encourage all parents to wear their babiesfor as long as possible by giving them a comfortable, healthy way to do so. Additionally, by giving parents who insist that their carrier have a front-outward option a choice within our product line, it allows us to communicate with them about overstimulation in all of the activities and products that they choose for their baby. We are hoping that this will make new parents more educated about all of the situations that can lead to overstimulation and make them more attuned to baby’s cues that she is overstimulated.

How do I know if my baby is ready for Front-Outward facing position?
Once your baby can see above the front panel of the carrier, has strong head & neck control, and has a natural curiosity to see and interact with the world, they are ready for front-outward carry. We recommend starting with short durations (5-10 minutes) to prevent over-stimulation. If baby shows signs of over-stimulation (zoned out, catatonic, fussy, tired) or sleepiness, just turn them back around to Front-Inward so they can find comfort in their wearer and rest.

Is the Front-Outward position ergonomic for the baby?
Yes, the Ergobaby 360 Carrier ensures that babies are seated in the ergonomically correct, frog-leg position with knees even to hips, and a rounded spine. This is true for all four carry positions. The bucket seat ensures baby’s back will be curved – not arched, allowing baby to always be seated in an ergonomic position with all four carry positions. The seat also allows the baby’s bottom to be fully supported and prevents pressure on baby’s crotch area.

Is forward facing comfortable for parents?
Although we have designed the carrier to distribute baby’s weight as well as possible, parents will always find that inward leaning (front inward, hip, back) will be most comfortable for parents. If parents become uncomfortable with their baby in the front-outward position, they can quickly and easily and quickly transition their baby to one of the other three carry positions.

Can I alternate between front-inward and front-outward positions with the carrier on?
Yes you can! Just make sure you support your baby securely as you switch between the black/grey buttons on the bucket seat. Please note that our online video instructions show how you can move a baby from outward facing to inward facing without the need to put baby down.

At what age can I carry my baby in the back carry position?
Each parent and child is different, but usually around 6 months, baby will be ready to be carried on the back and parents are more comfortable with not having their baby in direct line of sight. People with larger babies who are more developed may choose to put their baby in the back carry position even earlier than 6 months, especially for longer carry times since many parents find it more comfortable to wear heavy babies on their backs.

What do midwives and baby wearing consultants have to say about Ergobaby’s new Four Position 360 Carrier?
The expert feedback we received during the product development process was and remains highly positive. The midwives and baby wearing consultants that we met with during the product development process were skeptical at first before seeing our Four Position 360 Carrier. Yet, after seeing how ergonomically positioned the babies were in all four of the carrier’s positions, the midwives and baby wearing consultants appreciated having a truly ergonomic four position carrier to recommend to parents. Many baby wearing consultants heard, as did we, that a number of parents were actively looking for an ergonomic, outward-facing position carrier. The midwives and baby wearing consultants that we met with felt comfortable recommending the front outward position for babies 5 months and older as an option for these parents with the further recommendation that this position be used for short periods of time. It is our hope that the Four Position 360 Carrier may inspire more parents to try and embrace baby wearing without losing sight of the ergonomic aspect for their babies and themselves. The producttesting that we conducted with dozens of parents reinforced their hope and desire to have a single Ergobaby carrier that could deliver multiple carrying positions that included front inward, hip, back and front outward.

There is a belief that only the ‘facing in’ position puts children in the anatomically correct spread-legged sitting position. How did you resolve this problem?
As one of the leading manufacturers of baby carriers, we knew that any solution we created had to offer full ergonomic benefits in all positions. We designed the Four Position 360 Carrier so that it has a structured bucket seat, ensuring that the correct spread squat-leg sitting position is maintained even in the Front-Outward position. At the same time, the child’s pelvis is gently tipped toward the rear when placed into the carrier, so that the child’s upper spine makes contact with the parent’s body along its full surface, which supports the physiology of a baby’s slightly rounded back. Steph de Silva, a former babywearing blogger and online babywearing forum administrator, has reviewed the Ergobaby 360 Carrier and observed: “… it’s worth mentioning that the forward facing out position is not recommended for babies under five months or until babies have adequate neck, head and body strength. In other words, until babies are at or very close to sitting themselves. Using the position too early or too much could place pressure on the very young spine, but this is an example where, as users, we should be following the advice we’re given.”

With the front inward position, the infant’s head is supported; what about when worn front-outward?
For children who cannot yet support their heads, this support is very important. Our unique ergonomic infant insert and the head supports on all of our carriers ensure this support at all stages of development. The ‘front outward’ position should only be used once the baby has strong and consistent head and neck control and has outgrown the Infant Insert, meaning the child fits into the Four Position 360 Carrier without the insert and is already able to support her head. We thus recommend that the ‘facing out’ position be used when baby has demonstrated she is ready, only for short periods starting at 5 months, and only when the child is awake. If the child is tired and wants to sleep, the ‘facing in’ position on the parent’s chest or on the back is still the best and most comfortable solution.

As a parent, how do I decide: What is better for my child, facing in or facing out? And how can I know?
Parents form tight bonds with their children. Parents know their children and their children’s moods and as a result, are in the best position to decide the optimal way to wear their children based on various factors, such as the situation, the child’s mood and the estimated carrying time. Our Four Position 360 Carrier gives parents the option of making this decision based on their own individual needs as well as those of their child. The easy-to-use carrier allows for quickly changing between the different positions when circumstances and situations change.

Is the new Four Position 360 Carrier safe?
Our new Four Position 360 Carrier meets high safety standards. The safety of our children’s products is our utmost priority. The new Four Position 360 Carrier, as with all our carriers, has added safety mechanisms on the hip and shoulder belts, including high-quality clasps, carefully selected materials and a sturdy overall design. It was developed in collaboration with midwives and baby carrier consultants and extensively tested with parents of babies ranging in age from newborn to 3 years of age (15kgs).

Can I breastfeed with the new Four Position 360 Carrier? How does that work?
Yes, as with all of our Ergobaby Carriers you can breastfeed while on the go. This can be done in either the hip or front-inward carry positions.

Washing Instructions
Machine washable: Cold with mild detergent on gentle cycle. Dry on delicate cycle and remove when seams are still damp. Air dry.
For specific washing instructions please check your instruction booklet or look at the product specifications for your carrier on our website.

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